Customer Fulfillment
Jitjatjo is looking for energetic team members who are passionate about customer service.
Customer Fulfillment associates are responsible for ensuring that customer's orders are fulfilled in a timely manner. Successful Talent demonstrate a strong attention to detail, are highly organized, and customer service orientated.
Fulfill customer orders by locating, picking, and packing merchandise.
Responsibilities
Read and decipher purchase orders.
Locate and pick merchandise from shelves and storage areas.
Confirm merchandise information matches that of the purchase order.
Inspect the merchandise for damage, flaws, and irregularities.
Pack the merchandise for delivery or collection.
Communicate clearly with customers and coordinate with colleagues as necessary.
Provide feedback on the efficiency of the customer service process.
Requirements
Previous experience in customer service or merchandising role.
Team player with a collaborative spirit and positive mindset.
Accuracy and speed in executing assigned tasks with strong attention to detail.
Physical ability to regularly lift heavy items and stand for long periods of time.
Excellent verbal communication and organization skills.
Ability to stay calm when customers are stressed or upset.
Ability to effectively communicate and present information to customers and colleagues.
Basic math functions such as addition, subtraction, multiplication, and division.
Self-starter, able to work independently with minimal supervision and as part of a team.
We’re seeking quality talent for a wide range of roles.
*Instant Pay is conditional on the achievement of performance criteria, a current/active and supported debit card, a supported tax profile, and approval of hours worked. Certain gigs may require additional time to verify worker hours and in such cases, payment may take longer to process. USA only.