Counter Staff
Jitjatjo is looking for energetic team members who are passionate about customer service.
Counter Staff manage all transactions and product service with customers quickly and accurately. These positions are often taking place in large venues such as stadiums, convention centers, and festivals. Successful Talent maintain a professional and friendly attitude while interacting with customers to properly manage payment transactions, issues, and requests.
Take food orders at counter and basic order preparation.
Responsibilities
Deliver friendly, fast, and helpful customer service at the counter or register
Accurately check out merchandise/goods for customers using the location's payment preference options (i.e. cash, check, credit card, etc.)
Issue receipts, refunds, exchanges, or credits when required
Maintain clean and tidy checkout areas
Troubleshoot product and equipment issues that occur on-site
Manage time efficiently on shift by following checklists and prompts from previous shifts
Constantly organize, and maintain front-of-house / customer areas
Requirements
Previous experience as a Counter Clerk, Cashiern or Retail Sales Associate
Willingness to work in large venues (stadium, concession, convention center, or similar)
Basic math skills and POS experience
Strong time management skills with ability to multi-task, prioritize and stay organized
Ability to meet physical demands of the position, including: walking, standing, and lifting potentially heavy items while interacting with customers
Understand common retail technology like POS systems, registers, scanners, calculators, smart phones, tablets, and computers
Demonstrate an outgoing and friendly behavior, a positive attitude and the ability to interact with customers
Great communication skills and the ability to take direction in a team environment
We’re seeking quality talent for a wide range of roles.
*Instant Pay is conditional on the achievement of performance criteria, a current/active and supported debit card, a supported tax profile, and approval of hours worked. Certain gigs may require additional time to verify worker hours and in such cases, payment may take longer to process. USA only.