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Customer Service

Jitjatjo is looking for energetic team members who are passionate about customer service.

Customer Service associates and representatives deliver an enjoyable customer experience at check out or throughout the buying process. Successful Talent are helpful, courteous, and demonstrate a strong service ethic while managing payment transactions, resolving issues, and satisfy customer requests.

Fulfill customer orders by locating, picking, and packing merchandise.

Responsibilities

  • Read and decipher purchase orders. - Locate and pick merchandise from shelves and storage areas. - Confirm merchandise information matches that of the purchase order. - Inspect the merchandise for damage, flaws, and irregularities. - Pack the merchandise for delivery or collection. - Communicate clearly with customers and coordinate with colleagues as necessary. - Provide feedback on the efficiency of the customer service process.

Requirements

  • Previous experience in customer service or merchandising role. - Team player with a collaborative spirit and positive mindset. - Accuracy and speed in executing assigned tasks with strong attention to detail. - Physical ability to regularly lift heavy items and stand for long periods of time. - Excellent verbal communication and organization skills. - Ability to stay calm when customers are stressed or upset. - Ability to effectively communicate and present information to customers and colleagues. - Basic math functions such as addition, subtraction, multiplication, and division. - Self-starter, able to work independently with minimal supervision and as part of a team.

Accreditations

  • COVID-19 Documents
  • HR | Harassment Prevention

Why Jitjatjo?

We are urgently hiring workers to fill open shifts and positions near you!
Why work with Jitjatjo?
  • Employees have access to a suite of complementary and low-cost benefits, including healthcare, finance, wellness, and lifestyle perks, to help our Flex employees achieve their full potential
  • Be in control of when and where you work by setting weekly availability that fits your busy schedule
  • As a W2 employee, you'll enjoy the benefits often missing from 1099 work including but not limited to workers compensation & overtime pay
  • Instant Pay* for every qualified shift you crush
  • Explore different employers, skills, and career paths
  • We will onboard you for multiple roles if you have the skills. You will be able to change your daily work atmosphere
  • Temp-to-Perm: Demonstrating your skills, reliability, and passion could see you offered a full-time position with benefits
  • Join our rapidly growing community and lean on us for support when you need it

We’re seeking quality talent for a wide range of roles.

*Instant Pay is conditional on the achievement of performance criteria, a current/active and supported debit card, a supported tax profile, and approval of hours worked. Certain gigs may require additional time to verify worker hours and in such cases, payment may take longer to process. USA only.