Read and decipher purchase orders. - Locate and pick merchandise from shelves and storage areas. - Confirm merchandise information matches that of the purchase order. - Inspect the merchandise for damage, flaws, and irregularities. - Pack the merchandise for delivery or collection. - Communicate clearly with customers and coordinate with colleagues as necessary. - Provide feedback on the efficiency of the customer service process.

Previous experience in customer service or merchandising role. - Team player with a collaborative spirit and positive mindset. - Accuracy and speed in executing assigned tasks with strong attention to detail. - Physical ability to regularly lift heavy items and stand for long periods of time. - Excellent verbal communication and organization skills. - Ability to stay calm when customers are stressed or upset. - Ability to effectively communicate and present information to customers and colleagues. - Basic math functions such as addition, subtraction, multiplication, and division. - Self-starter, able to work independently with minimal supervision and as part of a team.