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Customer Service

Jitjatjo is looking for energetic team members who are passionate about customer service.

Customer Service associates and representatives deliver an enjoyable customer experience at check out or throughout the buying process. Successful Talent are helpful, courteous, and demonstrate a strong service ethic while managing payment transactions, resolving issues, and satisfy customer requests.

Greet customers, handle complaints, process orders, and high-volume customer service.

Responsibilities

  • Maintain a positive, friendly, and professional attitude toward customers at all times.

  • Respond promptly to customer inquiries.

  • Communicate clearly with customers and coordinate with colleagues as necessary.

  • Acknowledge and resolve customer complaints.

  • Processing orders, forms, applications, and requests.

  • Keeping records of customer interactions, transactions, comments, and complaints.

  • Providing feedback on the efficiency of the customer service process.

  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • Previous experience in customer service, retail, or hosting/serving in hospitality.

  • Ability to stay calm when customers are stressed or upset.

  • Ability to effectively communicate and present information to customers and colleagues.

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Comfortable using computers, POS systems, registers, tablets, etc.

  • Self-starter, able to work independently with minimal supervision and as part of a team.

  • Physical ability to stand for long periods of time.

Accreditations

  • COVID-19 Documents
  • HR | Harassment Prevention

Why Jitjatjo?

We are urgently hiring workers to fill open shifts and positions near you!

Why work with Jitjatjo?
  • Apply once: Submit a single application and we automatically connect you with long and short-term jobs that fit your skills, schedule, and location.
  • Temp-to-Perm: Demonstrating your skills, reliability and passion could see you offered a full-time position with benefits.
  • New Opportunities: Make new connections, explore different positions, try a new industry. The choice is yours.
  • Get Paid Fast: Stop waiting two weeks for a paycheck. Our employees can get paid as quickly as after every shift.
  • Team Support: Our amazing team will support you along the way.

We’re seeking quality talent for a wide range of roles.

*Instant Pay is conditional on the achievement of performance criteria, a current/active and supported debit card, a supported tax profile, and approval of hours worked. Certain gigs may require additional time to verify worker hours and in such cases, payment may take longer to process. USA only.