Catering Server
Ideal is looking for energetic team members who are comfortable working in fast-paced environments and have a passion for customer service.
Catering Servers provide exceptional customer service throughout the entire event process and assist with many operational tasks in the banquet area. Successful Talent present themselves in a professional manner and anticipate guest's needs.
Operates at formal events such as weddings, galas, and corporate functions. This role demands a high level of professionalism, attention to detail, and polished customer service. Work with specific service styles like plated, passed, or banquet-style meals, ensuring that guests receive a high-quality dining experience that meets the event's standards.
Responsibilities
Event Setup & Breakdown: Assist in the setup and breakdown of event spaces, including arranging dining tables and place settings.
Serving Guests: Serve food and beverages to guests in a polished, professional manner according to the event’s style (plated, buffet, or passed service).
Guest Interaction: Greet and engage with guests, ensuring they have everything they need for a pleasant dining experience.
Menu Knowledge: Be familiar with the event menu, providing information and recommendations when needed to assist guests with their choices.
Table Maintenance: Clear used plates and glassware from tables, keeping the dining area neat and organized throughout the event.
Handling Complaints: Respond to any guest complaints or concerns with professionalism, resolving issues quickly and courteously.
Team Coordination: Work closely with other servers, chefs, and event staff to ensure the event runs smoothly.
Drink Refills: Refill guest beverages as needed, including water, wine, and other drinks, throughout the event.
Maintaining High Standards: Ensure that service is always conducted with a high level of professionalism and attention to detail.
Adhering to Dress Code: Maintain a polished and professional appearance, in compliance with event or venue guidelines.
Requirements
Passion for hospitality.
Previous banquet server, waitstaff, or bartending experience within a restaurant or with a catering company.
Experience serving guests during large events
Attention to cleanliness and safety.
Patience and a customer-oriented approach.
Excellent people skills with a friendly attitude.
Responsible, trustworthy, and team player qualities.
Physical ability and stamina to stand for long periods of time and carry/lift heavy items.
We're seeking quality talent for a wide range of roles.
*On-demand pay is conditional on the achievement of performance criteria, a current/active and supported debit card, a supported tax profile, and approval of hours worked. Certain gigs may require additional time to verify worker hours and in such cases, payment may take longer to process. USA only.