Host
Jitjatjo is looking for energetic team members who are passionate about customer service.
Hosts or Hostesses welcome, seat, and interact with guests upon arrival. Successful Talent ensure guest arrival and seating operations run smoothly so that guests have a pleasant experience.
Meet, greet, and welcome guests before seating them.
Responsibilities
Meet, greet, and welcome guests on arrival
Provide accurate wait times and monitor waiting lists for tables for proper flow
Manage and take dining reservations
Escort customers to assigned dining or bar areas
Provide menus and announce waiter/waitress's name
Coordinate with wait staff about available seating options
Maintain a clean guest reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers' queries
Assist wait staff as needed
Requirements
Previous experience as a Host/Hostess or Waiter/Waitress
Understanding of hospitality etiquette
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer-service skills
Excellent communication skills (via phone and in-person)
Strong organizational skills with the ability to monitor the entire dining and bar area
Physical ability to walk and stand for long periods of time
We’re seeking quality talent for a wide range of roles.
*Instant Pay is conditional on the achievement of performance criteria, a current/active and supported debit card, a supported tax profile, and approval of hours worked. Certain gigs may require additional time to verify worker hours and in such cases, payment may take longer to process. USA only.