Server
Responsibilities
- Greet and welcome guests upon arrival.
- Present restaurant menus and help customers select food/beverages.
- Be familiar enough with location's menu and specials to make recommendations and answer questions.
- Take customer orders and make adjustments as needed.
- Clearly inform the kitchen of any customer alergies.
- Work with fellow teammates (i.e. bussers, bartenders, runners, chefs) to ensure all of the guests needs are met in a timely manner.
- Remain positive and friendly when responding to customer complaints or issues.
- Maintain tables before/after guest arrival as needed, in compliance with establishment's guidelines.
- Handle customer payments through the establishment's register, POS system, or other payment processing system.
- Adhere to the dress code, appearance, and grooming standards specified by establishment.
Requirements
- Passion for hospitality and guest experience.
- Previous server or waitstaff experience in a restaurant or event venue.
- Hands-on experience with customer payments and transactions.
- Attention to cleanliness and safety.
- Patience and customer-oriented approach.
- Excellent people skills with a friendly attitude.
- Responsible, trustworthy, and team player qualities.
- Physical ability and stamina to carry trays and stand for long periods of time and carry/lift heavy items.
