Server - Casual Dining
Jitjatjo is looking for energetic team members who are comfortable working in fast-paced environments and have a passion for customer service.
Servers support an establishment's front of house operation by guiding guest experiences and providing excellent customer service. Successful Talent are efficient multitaskers and have strong customer service skills.
Casual dining settings, such as a restaurant, providing guests with a comfortable and efficient dining experience. This role is centered around ensuring that each guest receives timely service, food, and beverages and that the dining area is kept neat and welcoming. Handle multiple tables, take orders, deliver food, and ensure the overall satisfaction of the guest during their meal.
Responsibilities
Greeting Guests: Greet guests promptly as they arrive, ensuring a warm and welcoming atmosphere.
Taking Orders: Accurately take food and beverage orders from guests, providing assistance with menu selections when necessary.
Serving Food & Drinks: Deliver food and beverages to tables in a timely manner, ensuring all orders are correct and complete.
Table Maintenance: Clear empty plates, refill drinks, and maintain a clean and tidy table throughout the meal.
Handling Payments: Process guest payments through the POS system, ensuring accuracy and efficiency.
Customer Assistance: Address and resolve guest concerns or special requests in a courteous and professional manner.
Collaborating with Team Members: Work with fellow servers, bussers, and kitchen staff to ensure smooth service.
Maintaining Cleanliness: Keep the service area organized and clean, including the server station and dining areas.
Adhering to Dress Code: Ensure uniform is clean, presentable, and in compliance with establishment standards.
Requirements
Previous server or waitstaff experience in a restaurant or event venue.
Passion for hospitality and guest experience.
Hands-on experience with customer payments and transactions.
Attention to cleanliness and safety.
Patience and a customer-oriented approach.
Excellent people skills with a friendly attitude.
Responsible, trustworthy, and team player qualities.
Physical ability and stamina to carry trays and stand for long periods of time and carry/lift heavy items.
Experienced with mulitple POS systems.
We’re seeking quality talent for a wide range of roles.
*On-demand pay is conditional on the achievement of performance criteria, a current/active and supported debit card, a supported tax profile, and approval of hours worked. Certain gigs may require additional time to verify worker hours and in such cases, payment may take longer to process. USA only.